QR Codes with Mobile Form for public feedback and fault reporting

This sample mobile form shows you how you can enable anyone to provide location-aware feedback for fault reporting without developing special Apps.

Street light not working? just scan QR code, take photos and done. Same with pavement obstructions, pipes, bridges, underpasses, falling trees, guard rails etc.

Today most people in cities have smartphones with good connectivity, GPS and camera - all very useful in providing instant, precise feedback. This sample shows you how to do this in minutes.

 

Scan the above QR Code and see for yourself how this works without requiring the user to install any special App. 

Since all this is just a normal Qryptal Mobile Form, all the uploaded photos and videos appear in the report:

Further notification emails can be forwarded to your normal fault reporting address or you can use web-hooks to get each form fill notification posted to your server.

We have made the above sample a ready to use template. Clicking on the button below will give you a copy of the above mobile form loaded and ready for you to try, customize and use:

QR Code Mobile Forms Data Capture and Export

Since we introduced QR Code integrated mobile forms in January, this has quickly became our most popular feature. Customers have been using it for getting instant feedback, surveys, order forms, membership registrations, contests, event RSVP, trade-show collateral delivery etc.

It works like this:

Forms had been working like above since launch but many customers have been requesting us to collate all the form fillings in one report so that they can import same in Excel etc. For some of these customers we had integrated our Forms backend with the excellent Google online spreadsheet API - but it was not so easy to provide access to every user, particularly those working in large corporations not already having a Google Account.

So we are very pleased to recently upgrade our Forms sub-system enabling all paid customers to easily view their forms fill data (last 12 months) as well as download it for easy importing into their own database or Excel. Though from a user perspective, this is an easy to use feature (just click a button)- but behind the scenes this required us architecting a new reliable and scalable backend.

You can easily access this form fill data by clicking on the "Forms Data" button when viewing your code list:

The form data is displayed as:

Not much to try, just use it!

Get Out the Vote with QR Codes

Everyday, your customers are voting on you.

Life is good when they are voting “yes”. But when they don’t like what you’re doing, you typically don’t know until things have gotten much worse.

QR codes are a quick and easy way to find out what customers are thinking, ahead of the curve.

Just create a QR code with a mobile landing page that asks some simple questions, such as:
- How was your waiter? (Great, Average, Lousy)
- Will you visit us again? (Yes, No, Maybe)
- What do you think about our prices? (High, Low, Fair)

This kind of mobile voting booth is far better than paper forms or long email surveys. Place the QR code near the exit of your store, in a hotel lobby, or on any table top, and let the voting begin.

Better yet: just hand customers a business card that says: Scan to take our one-screen survey (and offer them a coupon or discount on their next visit).

Here’s the kind of mobile voting page we’re talking about: